Field Nation · Independent Network Technician
Infrastructure support across retail, healthcare, and banking environments
- Diagnosed router power issues during a deployment window and recommended corrective action to reduce outage risk.
- Restored VoIP call flow by identifying the correct switch port through MAC-address verification.
- Resolved network-printing and endpoint-connectivity issues under active operational conditions.
- Coordinated a multi-technician deployment of more than 300 thin clients.







